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Within an hour of joining I decided to exercise my right to cancel and receive a refund. I've been bombarded with emails telling me how popular my profile has been and who had been viewing it.I eventually tracked down the customer service form and submitted a ticket. However, when I click on the 'view profile' button I am presented with a raft of member profiles and find I'm unable to locate the particular member I'm looking for.Also found that it was part of match.com, which I had tried already and chose something different as that was also a waste of time, money and effort. Read Full Review Signed up with a 6-month subscription (my mistake! As soon as I logged in it became clear that the site is full of fake profiles.
Read Full Review Just had terrible time on this site with one guy, I was contacted by this man in US army uniform, good looking guy says he's 6' 2" and a Commander, widowed.Cleverley the renew button is next to logout so twice now I renewed my membership trying to log out -clever way… To my surprise, it cost £150 (I think I probably I misunderstood their confusing payment process).I wrote a complaint about this - requesting contact - heard nothing.On querying this I was told that the repeat billing had been reactivated..by me it hadn't!Numerous emails were met with generic replies of copied and pasted sentences, some of which were not even relevant; a telephone call was met by me being called a liar!